ExploreChina trip help

China Trip Help

Practical help for foreign visitors planning China, landing soon, or already stuck with a payment, map, language, address, or first-day problem.

Saveable first-day plans instead of vague inspiration.

App and payment help before you land.

A real human backup when the screen is in Chinese.

Shanghai-first guidance now, more China cities later.

Pick your next move

The fastest route depends on where you are in the trip.

This hub is designed for travelers arriving from Instagram, TikTok, YouTube, Reddit, Facebook Groups, Xiaohongshu/RedNote, Douyin, Bilibili, and search.

Planning

Pick routes, avoid overpacked days, and sanity-check your first Shanghai plan.

Open trip guides

Pre-arrival

Set up Alipay, WeChat Pay, AMap, DiDi, metro, tickets, and food delivery before landing.

Open app guides

In China now

Send a screenshot, Chinese address, payment problem, booking issue, or route question.

Ask live help

App and city basics

Start with the thing slowing you down.

If a social post brought you here, use the exact guide first. If the problem is happening now, ask live help instead of guessing through a Chinese screen.

Shanghai first, China next

Need a local human to check the next step?

Send the address, screenshot, route, booking problem, or app error. We reply with the practical next move in English and Chinese when needed.

Get live travel help